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What Is Artificial Intelligence (AI) Technology and How Is It Used?

Sep 3, 2025

Artificial intelligence, or AI, is everywhere鈥攆rom the headlines we read to the industries we work in. It鈥檚 shaping job markets and redefining how businesses operate. Often discussed alongside machine learning, deep learning, and big data, AI and AI systems go beyond computing applications alone.

Although images of robots and futuristic gadgets may come to mind, AI is more than a buzzword. So, what exactly is AI, and how is it transforming the way we live and work? Read on to explore what artificial intelligence is, how it鈥檚 used, and what the future may hold.

What Is Artificial Intelligence?

AI empowers machines to reason, learn, and perform tasks鈥攐ften with minimal human oversight. It enables computers to process complex functions once thought exclusive to humans, like visual recognition, language understanding, and data-based decision-making. The ways that AI can be used are myriad, from automating repetitive tasks and personalizing mobile app experiences to creating virtual assistants and facilitating smart home ecosystems.

in June 1956, when a group of scientists and mathematicians met at Dartmouth College to discuss the idea of a computer that could think. They didn鈥檛 know what to call it or how it would work, but their conversations there created the spark that ignited artificial intelligence. Since that 鈥淒artmouth workshop,鈥 as it has come to be called, there have been both highs and lows throughout the development of AI technology. For some years, progress on developing intelligent computers stalled, but recent advancements have reignited the field and integrated AI technology into many people鈥檚 daily lives.

How Does Artificial Intelligence Differ from Human Intelligence?

Artificial intelligence and its underlying algorithms are designed by humans, and while an AI system can learn, adapt, or grow from its surroundings, it still has clear limitations. Compared to AI, human intelligence has a far greater capacity for multitasking, memory, social interaction, and self-awareness. Artificial intelligence doesn鈥檛 have an I.Q., making it very different from human intelligence.

There are many facets of human thought and decision-making that artificial intelligence simply cannot master. For instance, processing feelings or nurturing relationships is beyond the capabilities of machines, no matter how useful they might otherwise be. Cognitive learning and machine learning will always be distinct. Essentially, human thought encompasses much more than a machine could ever be taught or equipped for.

Although AI can outperform humans in narrow tasks like pattern recognition or data processing, it has no consciousness, intuition, or independent reasoning, which makes it fundamentally different from human intelligence. Today鈥檚 systems are considered 鈥渨eak AI,鈥 built for specific tasks, while the idea of 鈥渟trong AI,鈥 or machines with human-level reasoning and consciousness, remains purely theoretical.

While AI is powerful, it's a tool built within clear boundaries鈥攏ot a human substitute.

How Does AI Work?

While it鈥檚 one thing to understand what AI is, it鈥檚 another to know how it actually works. AI operates by processing data through advanced algorithms. It combs large data sets with those algorithms, learning from the patterns or notable features in the data.

There are several theories and subfields within the broader field of AI, including:

  • Machine learning. Machine learning often uses algorithms and, in some cases, neural networks to find hidden insights from data without being programmed for what to look for or what to conclude. Machine learning is a common way for AI systems to detect patterns and increase their intelligence over time.
  • Deep learning. Deep learning utilizes large neural networks with many layers, taking advantage of their size to process huge amounts of data with complex patterns. Deep learning is an element of machine learning, but with larger data sets and more layers.
  • Cognitive computing. Cognitive computing aims to mimic human interaction with machines. Think robots that can see and hear and then respond as a human would.
  • Computer vision. Computer vision uses pattern recognition and deep learning to understand an image or video. This means the machine can look around and take photos or videos in real time and interpret its surroundings.
  • Natural language processing (NLP). NLP enables computers to comprehend, interpret, and respond to human language in a natural or conversational way. Common tasks performed by NLP tools include speech recognition, language translation, and chatbot services. tools like ChatGPT, Gemini, and Copilot use NLP to create new content based on user prompts.

How Is AI Used?

Artificial intelligence is being used in hundreds鈥攊f not thousands鈥攐f ways around the world. Examples of its uses include the following:

  • Voice recognition. Lots of people call out for Siri when they need directions or ask Alexa when they need to set a timer. This kind of technology is a form of artificial intelligence. Machine learning helps virtual assistants and voice recognition systems learn about users and their preferences. These tools use artificial intelligence to create answers to questions and perform requested tasks.
  • Self-driving cars. Machine learning and visual recognition are used in autonomous vehicles to help cars understand their surroundings and then react accordingly. Facial recognition and biometric systems help self-driving cars recognize drivers and passengers and keep them safe on the road. These cars can learn and adapt to traffic patterns, signs, and more.
  • Chatbots. Many organizations use artificial intelligence to augment their customer service teams. For example, chatbots can interact with customers and answer general questions, freeing up time for real customer service agents. Chatbots learn information from users to produce helpful, relevant output. Sometimes, certain words or phrases entered into a chatbot may trigger specific responses. This AI-powered tool can offer a humanlike level of interaction for customers.
  • Online shopping. Online shopping systems often draw on algorithms to learn about buyer preferences and predict the kinds of products they鈥檇 be most interested in. Amazon and other retailers constantly optimize their algorithms to tailor their product and service offerings to users, making online shopping even more convenient.
  • Streaming services. AI is at work when viewers sit down to watch their favorite shows and movies or listen to songs on streaming services. Netflix, Hulu, Spotify, and other similar services typically offer suggestions based on user history and patterns that may help users to discover new content.
  • Healthcare technology. Artificial intelligence plays an important role in healthcare technology to help diagnose diseases, develop medicine, monitor patients, and more. AI technology can actively learn about patient needs to improve its usefulness as time goes on.
  • Factory and warehouse systems. Shipping and retail industries have fundamentally changed thanks to dedicated forms of AI software. Computer systems that automate entire shipping processes (and adapt as needed) improve the speed and efficiency of manufacturing and supply chains. These systems can also help maintain safe working conditions.
  • Educational tools. Plagiarism checkers, citation finders, AI tutors, adaptive learning platforms, and more can dramatically enhance both teaching and learning. For instance, teachers can use AI tools for repetitive tasks like grading, giving them more time to plan lessons and support individual student needs. Students also benefit from AI-powered study aids, personalized practice systems, and language-learning apps that adjust to their progress.

What Is the Future of AI?

AI systems are already impacting how people live, and the door to the future is wide open for how it might impact society. AI-driven technology will likely continue improving efficiency, boosting productivity, and expanding into more industries. Though the future of AI is promising, there will likely be more discussions on data privacy, security, and continued software development to help keep individuals and businesses safe as AI advances.

While many people worry that robots could take their jobs, the truth is that many fields are fairly safe from automation. Fields like IT will continue to be needed to adopt the new technologies and systems that make AI possible. Healthcare professionals and teachers won鈥檛 be able to be replaced by robots鈥攖he work they do directly with patients and children is something that can鈥檛 be replicated. Similarly, some business processes can be automated, but human instinct, decision-making, and relationships will always be vital for the future.

According to the Forum, AI and related technologies are expected to generate 170 million new jobs globally by 2030, even as 92 million roles may be displaced鈥攔esulting in a net gain of 78 million jobs. As artificial intelligence reshapes industries and creates new career possibilities, there has never been a better time to build your expertise. By earning a flexible, online IT degree at 黑料传送门, you鈥檒l gain the modern skills and practical experience needed to launch or advance an exciting career in AI and position yourself at the forefront of this world-changing revolution.

Learn more today.

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